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Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Lighthouse Solar, may collect from you, and how it is used. By using our website, www.lighthousesolarny.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (845) 251-2012 or via mail Attn: Privacy Officer, 4 Cherry Hill Rd, New Paltz, NY 12561.

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Hear From Our Past Customers!

  • Energetic, professional, and great to work with in every way. We had a wonderful experience and are so pleased that we get a big tax credit AND are producing almost 100% of our home electricity now (selling the rest to Central Hudson and getting a discount on our bill). Rebecca E

  • Our sales representative, Jessica Barry, from Lighthouse Solar was patient, thorough, and knowledgeable. The company installed our system quickly and neatly. They were a joy to deal with. I would highly recommend them to anyone. Jacinta B

  • Lighthouse installed a solar array for our home. Everyone of their people with whom we had contact was polite and professional. They handled every aspect of the project efficiently. We could not be more satisfied! Mark S

  • I have nothing but positive things to say about the people from this office who worked with us--starting with Matt Calardo and continuing through Jason Iahn. They were all nice, knowledgeable, and committed to making this purchase easy for us. Communication was excellent. I think their pricing was fair--at least to the extent that I was able to calculate a very favorable internal rate of return for the investment. I recommend them without reservation. John B

  • Great customer service. Total clarity on what we were getting into. Although it was a difficult winter, the installation proceeded well. Installer team was great. All the paperwork was clear and complete. We would recommend Lighthouse without qualification. Larry L

  • We are thrilled with our solar power installation. This is a company that does what they say they're going to do, in a timely and professional manner. They helped us get around the various peculiarities of our site and fiscal oddities. The results are impressive! Thank you! Lena D.

  • We couldn't be happier with our experience with Lighthouse Solar. They provided expert advice on our system design and sizing, and clearly explained the rebates, tax credits, and financing options. The installers were quick, professional and cleaned up so well when they left you would have hardly known they were there. Lighthouse handled all the paperwork for the permits and inspections. And I love the Lightgauge real-time monitoring website that lets us track both our solar production and power usage. Its nice to know that, in just under one month, we've "socked away" over 400 kWh to help carry us through the winter. Bridget B.

  • Our experience with the staff of Lighthouse Solar has met or exceeded our expectations in every way. From the initial system design through the final electrical permits everything went without a "hitch" You also have to appreciate their lifetime warranty on their workmanship etc.. Dave G